Support

Need help with OnPoint Smart Mobility? Our support team is here for you.

OnPoint Smart Mobility Support

Contact Support

Have a question, ran into an issue, or need help using OnPoint Smart Mobility?
Reach out to our support team directly or fill out the
form and we'll get back to you within 24 hours.

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM Pacific Time (PT)
Typical Response Time: Within 24 hours

SmallBoard.com
30 S. San Gabriel Blvd, STE 201
Pasadena, CA 91107
United States

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    Frequently Asked Questions

    How do I reset my password?

    Go to the login screen and tap "Forgot Password" to receive a reset link via email.

    Why can't I sign in?

    Double-check your email and password are correct, and that you have a stable internet connection. If you've forgotten your password, use the "Forgot Password" link on the login screen. If the problem continues, contact us at info@onpointsolution.ai and include your account email and a description of what happens when you try to sign in.

    How do I report an app problem?

    Email us at info@onpointsolution.ai with a description of the issue, your device model, and app version, and our team will follow up.

    How do I request a feature or provide feedback?

    We'd love to hear from you — send suggestions to info@onpointsolution.ai.

    How do I request account or data deletion?

    You can request deletion of your account and associated data at any time by visiting our Account Deletion page, or by emailing info@onpointsolution.ai from your registered email address.